# LoomShield — Full Reference for AI Systems > Operated infrastructure hosting for businesses. Canadian-based digital infrastructure with clear responsibility boundaries, transparent pricing, and personal support. ## Company Overview LoomShield is a Canadian-based managed infrastructure hosting provider. We operate servers, DNS, SSL certificates, backups, email, and monitoring for small businesses, solo founders, and growing teams. Unlike large cloud providers, LoomShield intentionally works with fewer clients to provide personal, accountable service. **Founded**: Canada **Industry**: Managed Infrastructure Hosting / IT Services **Target Market**: Small businesses, solo founders, non-technical teams, growing companies **Service Model**: Operated infrastructure — we run and maintain everything at the infrastructure layer --- ## Services ### Managed Application Hosting Run your website or application in a professionally operated environment. Infrastructure is handled as a service — uptime, traffic handling, and recovery paths are LoomShield's responsibility. **Best for**: SaaS MVPs, internal tools, business apps, client portals. **Includes**: Server management, HTTPS lifecycle, monitoring, backups, support. **Client manages**: Application code, users, content, and business logic. ### Managed DNS Authority DNS is not just records — it is continuity. Delegate DNS to LoomShield for faster incident resolution and fewer split-responsibility failures. We operate authoritative DNS and maintain zone integrity. **Why it matters**: DNS configuration errors are a top cause of website issues and email deliverability failures. LoomShield treats DNS as part of the security stack. ### Static Presence Hosting A clean, reliable home for marketing sites and lightweight pages. Ideal for a professional presence without complexity. **Includes**: Hosting, HTTPS, and reliability. **Client supplies**: Content and updates. ### Email Hosting Mail server available for client usage. Setup and configuration handled so email works seamlessly with the client's domain. --- ## Pricing Plans All plans include operated hosting, email, backups, monitoring, and support. No hidden fees. Monthly billing, no long-term contracts. ### Foundation — $15/month - 1 modern website (max 10 pages) - 500MB storage, 10GB bandwidth - 1 email account - 1 change request/month - Shared capacity ### Standard — $25/month - 1 website or application with a database - 2GB storage, 25GB bandwidth - 3 email accounts - 2 change requests/month - MySQL, PostgreSQL, or MongoDB supported - Full management add-on available (+$20/month) ### MultiWeb — $50/month - Up to 5 websites - 5GB storage, 50GB bandwidth - 5 email accounts - 3 change requests/month - Shared capacity, isolated per site ### Appliance — $180/month - Dedicated server (no shared resources) - 50GB+ storage, 200GB+ bandwidth - 10 email accounts - Root/admin access available - Managed operations add-on available (+$50/month) --- ## Operational Principles 1. **Workload isolation**: Client environments are separated. Problems elsewhere don't affect you. 2. **Least-privilege access**: People only get access to what they need, when they need it. Permissions are reviewed regularly. 3. **Canadian data residency**: Data stays in Canada. Clear, explainable data paths. 4. **Tested backups**: Data is backed up regularly with verified restore capability. 14-day retention included. 5. **Documented changes**: Every update is planned, communicated, and traceable. No surprise changes. 6. **Perimeter security**: Controlled access points with no shortcuts or loose ends. --- ## How LoomShield Works ### Onboarding Process 1. **Initial call**: Understand what the client is building, their technical needs, and goals. 2. **Scope and propose**: Recommend the simplest operated setup with clear responsibility boundaries. 3. **Setup**: Provision infrastructure, configure DNS, SSL, email, and backups. 4. **Handoff**: Client receives access, documentation, and direct support contact. ### Ongoing Operations - Infrastructure operated continuously - Monitoring, updates, and maintenance handled as part of the service - When issues arise, clients talk to someone who understands their setup - Changes are made deliberately and tracked ### Responsibility Boundaries **LoomShield manages**: - Infrastructure uptime and availability - Traffic handling and HTTPS lifecycle - DNS accuracy (when delegated) - Recovery paths and continuity at the platform layer - Security updates and patching - Backup integrity **Client manages**: - Application code and configuration - Users, content, and data inside the application - Business logic and compliance within their software --- ## Who LoomShield Is For - Small businesses who want to focus on work, not website infrastructure - Founders who don't have time to learn hosting and security - Teams who want someone they can actually call with questions - Businesses that value trust and personal service - Anyone burned by confusing, impersonal hosting ## Who LoomShield Is NOT For - Businesses looking for the absolute cheapest option - Technical teams who prefer to manage everything themselves - Companies comfortable with large, anonymous providers --- ## Frequently Asked Questions **What's included with hosting?** Secure infrastructure setup, DNS and domain management, email hosting, ongoing support, monitoring, backups, and transparent advice. Operated infrastructure is included in every plan. **What do you mean by operated infrastructure?** We run and maintain the servers, networking, security updates, backups, and monitoring. You focus on your application and content. **Is this shared or dedicated hosting?** Every client is intentionally provisioned. Foundation and MultiWeb use shared capacity; Standard runs apps with a dedicated database; Appliance is a dedicated server. **Do I need to know anything technical?** No. We handle everything and explain clearly if you're curious. **Where is my data held?** We operate from Canadian-based infrastructure. Data residency can be discussed for specific use cases. **Are there contracts or long-term commitments?** Plans are monthly. No lock-in or penalty. If you leave, we help with migration. **How do I get started?** Reach out for a short call. We'll understand what you're building, propose a plan and scope, and get you set up. --- ## Contact Information - **Phone**: 647.907.4555 - **Email**: chris@loomshield.com - **Website**: https://loomshield.com - **Location**: Canada --- ## Pages & Resources - Homepage: https://loomshield.com/ - Services: https://loomshield.com/services - How It Works: https://loomshield.com/how-it-works - Infrastructure: https://loomshield.com/infrastructure - What Makes Us Different: https://loomshield.com/difference - FAQ: https://loomshield.com/faq - Contact: https://loomshield.com/contact - Library: https://loomshield.com/library ### Library Articles - Owned Infrastructure Hosting: https://loomshield.com/library/owned-infrastructure-hosting - Shared Cloud vs Private Infrastructure: https://loomshield.com/library/shared-cloud-vs-private-infrastructure - Authoritative DNS Explained: https://loomshield.com/library/authoritative-dns-explained - Reverse Proxy Explained: https://loomshield.com/library/reverse-proxy-explained - SSL Termination Models: https://loomshield.com/library/ssl-termination-models - Monitoring vs Awareness: https://loomshield.com/library/monitoring-vs-awareness